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Disappointing Claim Jumper Cupcakes

I had lunch at the Claim Jumper restaurant and saw these beautiful cupcakes in the dessert display case at the front of the restaurant. I knew I had to test them! So, I ordered one of each to bring home and review.  One Old Fashioned Chocolate and one Red Velvet, both with a vanilla cream cheese frosting.  In the store this is what they looked like (photo from their webpage)…

Delicious looking, right?  WRONG.  By the time I got home, this is what they looked like…

I tried to put the frosting back on but they weren’t quite as pretty as they were in the store.

Not exactly how I expected them to fair on the car ride home.  I’ve NEVER had cupcakes fall apart like this when bringing them home before.  Needless to say, from this point the level of impressiveness was going downhill.

The cupcakes themselves were very large, tall actually and felt very moist to the touch, so I started with that.  Both of the cupcakes bases were very good, flavorful and moist.  And actually…. sooooo yummy.  The frosting however was quite disgusting.  It tasted like sweet lard with a hint of cream cheese.  It was greasy and gooey and completely ruined the cupcake.  After the first taste of the frosting, I scraped it all off so it wouldn’t ruin the cake part.

Final analysis… if you’re in the mood for really good CAKE with no frosting, order the cupcakes at Claim Jumper and scrape the frosting off.  If that’s not what you’re in the mood for… DO NOT order these cupcakes.  Over priced and very disappointing.


Monday 22nd of February 2010

Good Afternoon,

My name is Jamesa Gonzalez and I work Claim Jumper Restaurants in our Guest Service Department. I reviewed your blog and am very concerned to learn about the quality of Cupcakes you received in your take-out order. We care very much that your desserts are prepared accurately and enjoyable each time you visit us. I realize this experience has left you with a poor impression of the Claim Jumper Restaurant and I am hoping to have the opportunity to speak with you. At your convenience please contact me at (800) 949-4538 ext. 884 or via email at [email protected].

I hope to hear from you soon.

Warm Regards, Jamesa


Tuesday 9th of February 2010

Yeah, you are right on. The cupcakes at Claim Jumper are not their best dessert.


Thursday 11th of February 2010

Have you tried them too?


Saturday 6th of February 2010

First time I've ever squinted my nose at a cupcake! Uh oh!


Thursday 11th of February 2010

Oh no!!! But these were a disaster..... so they deserve your squinted nose! hehe